Customer Testimonials

Customer Testimonials for B&M Insulation

“Excellent service and product from professional, knowledgeable, and friendly personnel.”
Sam

“Best customer service in the business. They treat me like a friend, not just a customer! Thank you.”
Mike

“Joe Kropp and his team at B&M are amazing! Professional, fair, responsive, and go above and beyond to provide great customer service. They don’t just do the job, they do it well. Thank you for making it easy to do business, Joe!”
Mike

“Second time we’ve used B&M and will be back for all of our insulation needs. Joe and the team do a great job, and very responsive, and are easy to work with.”
Mark

“These guys are definitely the best. Fast, smart, high qual, affordable, very responsive, total pros. It is all about management and good people–and under Joe K’s leadership, they are unbeatable!”
Andy

“Great company to work with. Answers the phone quickly and gets to my jobs in a timely manner. Insulation and gutters have been installed by them and the finished product was very professional. Highly recommended!!”
Jeremy

“Very professional and great to work with.”
Angie, homeowner

“Quick, quality, reasonably priced!”
Kyle, homeowner

“They were on time and knew what they were doing. They did the job and were gone.”
Pauline, homeowner

“Working with Joe was awesome! He defines superior customer service with professionalism, communication, and gratitude for my business. I feel their price was competitive and the installers did a thorough job.”
Gale, homeowner

 

“B&M Insulation did an excellent job. Fair priced and on time.”
Bud, homeowner

 

“The work was done exactly as planned and it was done very nicely – very professional and courteous service all the way. If you need any gutter work done, I firmly believe that B&M Insulation Co., Inc. is your ‘go-to’ place and Joe Kropp is your ‘go-to’ guy.”
Peter, homeowner

 

“B&M Insulation is the best company to do your gutters! I called several other people before finding them and they were by far the nicest and most fair priced. Joe and his team are amazing! They are friendly and very knowledgeable in their field. Any questions I had they were happy to answer. While they were out installing my gutters my nephew was at my house and being a 5 year old is naturally curious about everything happening. They talked to him and answered all his questions and never made it seem like an issue that he was around. My gutters and my parent’s gutters look amazing and I highly recommend them to anyone looking for their type of work.”
Ann, homeowner

 

“B&M Insulation did an awesome job. Joseph and his crew were great. Outstanding company that will do a great job. We had a hot bonus room issue.”
Bryan, homeowner

 

“Fast, courteous, and really paid attention to the small details. We had a pipe burst under the house, drenching all of our floor insulation. The remediation crew removed all of the insulation, but left a majority of all the massive staples just hanging or on the ground – B&M removed all of them at no charge the day of their inspection, before they even game me a quote. Classy.”
Nicholas, homeowner

 

“This service was excellent, Joe was so helpful and accommodating. The workers cleaned up after themselves. Excellent communication. Excellent pricing. Thank you so much for helping me.”
Becky, homeowner

 

“B&M Insulation insulated my garage door which is a great improvement to the temperature of my garage as well as the sound it makes when being operated because it is so much quieter and smoother. They also insulated my attic, and I can already tell it is going to make a huge difference. The men who came out and did the jobs were right on time, went right to work, and did an excellent job; also, they were very clean cut and professional. The person, Joe Kropp, who came and evaluated my home before I had the work done answered all my questions, was very polite (not pushy at all), and was great to work with; he even checked after the job was completed to see if I was pleased with the work that had been done, and yes, I am very pleased!”
Lonna, homeowner

 

“They went above and beyond my expectations. Workmanship was exceptional. Even reattached my downspout diverters with the new bigger downspouts with out me asking. They look great!”
Terry, homeowner

 

“They were there when they said they would be and their workers were very helpful. They did their job and were very professional. Would recommend Joe and this team to anyone.”
Pauline, homeowner

 

“Joe and his team did exceptional work exceptionally fast and at an incredible price. Joe came out personally and told us straight what we would need. He didn’t take advantage of us at all, and I won’t use anyone else for this type of work moving forward.”
Kevin, homeowner

 

“Enjoyed working with Joe! The installers were very friendly and kept everything clean.”
Debbie, homeowner

 

“Joe was so helpful, coming out a few times to make sure the project was planned correctly. Communication was top notch.”
Warren, homeowner

 

“Crew showed up and introduced themselves and reviewed the installation. Everything went smoothly, they even cleaned off the roof in areas where debris had gathered. Two of the nicest people that I have met in a very long time. Only thing they asked for the location of electrical outlet. After the job was finished everything was cleaned up and hauled off, not one piece of material or packaging was left. It was so hot that morning, offered something to drink and politely refused, but a little while later when the job was about finished they took the offer of something cold to drink. Both the gentlemen acted like it was a Christmas present when handed the drinks to them. The reason for all five stars work was of quality, great attitude and kindness for customer service, and value of money was well worth it. Call B&M Insulation first before any other company. With the people working for B&M Insulation they promote the company in applying examples of care and understanding and most of all kindness which is a rare thing that is often not given today.”
David, homeowner

 

“Joe and the crew were exceptional. By far, the best, most helpful and professional group that I have used. They were at the job site when they said they would be. The job was very, very well done. They answered all my questions. In all, this was the easiest, less stress job that has been done to our new home so far. Joe and his crew are the ‘cream of the crop’.”
Donna, homeowner

 

“Cannot say enough good things about B&M Insulation. Two projects completed:  gutters and insulation added to attic. They go out of their way to make things right for the customer. Pleasant to talk to and answer all questions. Just wish they could offer other installations other than gutters and insulation. Would hire them in a second and would not bother to ask other companies for their proposal. Thank you Joe for who you are and for what you do. It is hard to find a company that are honest and trustworthy, that also deliver quality craftsmanship and materials. B&M Insulation is a company you can trust!”
David, homeowner

 

“Can’t say enough about my B&M experience. After I received a quote from 31W and multiple attempts were made to have additional installation installed it never came to pass. Fast forward to calling B&M, installation was done two days after initial emailing of letting them know I wanted to move forward. Sales person Joe was excellent, installers were excellent. Highly recommend.”
Jason, homeowner

 

“Outstanding workers – nice and courteous.”
Ken, homeowner

 

“Very, very good experience with B&M. Very professional, on time and did a great job. Joe and Tim represent B&M very well. The kind of company I want to deal with. Highly recommend them.”
Jr, homeowner

 

“Fast service, excellent follow up, polite and efficient workers!”
Lisa, homeowner

 

“Joe was always quick to respond and provided excellent customer service. The operators doing our install were on time and completed the job in the amount of time they forecasted. The work was done well and with professionalism. Thanks!”
Jeff, homeowner

 

“The work crew was great. They did a good job and cleaned up well after the job was done. Would highly recommend this company.”
Maggie, homeowner

 

“Although there was a delay in getting the work performed, Joe was professional and in contact thru out the delay. The installers even cleaned up afterwards.”
Anthony, homeowner

 

“Very friendly and efficient. Install was done in less a week after receiving quote.”
Jenny, homeowner

 

“Timely, honest and thorough! Will use again. Highly recommend.”
Randy, homeowner

 

“I am a professional home improvement specialist and hired B&M to add some insulation in my own house. Even during these difficult times, I was able to speak with the owner on my first call and he quickly got me in communication with Joe in sales. In a matter of a few weeks, the foam crew was onsite and did an excellent job. We have an older home and it has always been a dream of mine to be able to have a portion of it foamed. Based on pricing I have had in the past it wasn’t an option, until I dug around and found B&M Insulation. They are providing their foam insulation at an actual reasonable cost. I know the construction industry quite well and felt that their prices were inline with what I would have expected. The other companies I called apparently did not want my business. Decided to have them do some additional batt insulation as well, and they jumped right in the next work day and knocked that out before lunch time. I have already sent Joe’s info to two GCs I know, in hopes they continue to get more calls and work given their great customer service and quality of work. They are on my subcontractor list now and will be my first call, any time I need insulation for one of my projects.”
Russ, contractor

 

“Joe came out to the house on the day the work was done. He was very professional. They showed up promptly and completed the work. Went above & beyond expectations. Highly recommend this company.”
Catherine, homeowner 

 

“Very professional. They kept me updated and informed on everything that was going on. Great customer service. Would definitely recommend.”
Brad, homeowner

 

“Very courteous installers who did a great job. Management was easy to work with and gave me a great price.”
Robert, homeowner

 

“Local company, great service, great value… Deal locally!!! David came to my house, gave us a quote and had the job finished within two weeks. Professional, fast and friendly. Two very nice men showed up to complete the job and were done within an hour. The experience was great. If and when I ever have the need, I will not hesitate to call these guys. The price was very fair and actually less than I had anticipated. It’s no wonder these guys have great reviews.”
Chad, homeowner

 

“Excelente!”
Carlos, homeowner

 

“Reliable, knowledgable, thorough. A pleasure to work with. Joe was a wealth of knowledge offering information and ideas creating an end product that was financially sound and met the unique needs we required. Installation was completed on time and on budget. We will be doing business with B&M Insulation in the future.”
Kevin, homeowner

 

“Joe Kropp, was more than accommodating, he personally went beyond what would be considered normal expectations. I would HIGHLY recommend B&M Insulation and specifically Joe Kropp. Well done Joe!”
Terry, homeowner

 

“Joe and his team are true professionals. His recommendations were very helpful and the work is five star. The installation team was very cordial, polite and professional. Great company!”
Kenneth, homeowner

 

“They were the only ones that addressed my pot lights that were not insulated rated. They had a way to work with them or I could replace them. I did replace my pot lights. They were very professional when they did the installation of the insulation, and even put batting insulation on the access door to the attic. They even took pictures of the attic so that I can see their work and they installed measuring sticks to see the depth of the blown-in insulation. I would recommend them to anyone!!
Tina, homeowner

 

“B&M Insulation did a great job on my home. Everything was neat and done when they said it would be done.”
Chris, homeowner

 

“I am completely satisfied with this company. The communication of the salesman was outstanding, and all work performed was high quality. I would recommend them to anyone!”
Hannah, homeowner

 

“Did an excellent job and got it done quickly.”
Tony, homeowner

 

“Had a quick response for a quote. Made an appointment for insulation in attic and workers were on time and knowledgeable. We are highly satisfied. We recommend them.”
Judy, homeowner

 

“Professional and courteous in all respects. The proposal was detailed and the price quoted was competitive. The installer arrived precisely as scheduled and he performed the job flawlessly. The job was completed within the day. I am impressed – and I recommend this company and its people without reservation.”
Peter, homeowner

 

“The gutter installer was pleasant, professional and precise. I would highly recommend using B&M for your gutter needs.”
Brenda, homeowner

 

“Great job on our insulation and gutter guards, courteous and professional staff. Highly recommend B&M!”
Debbie, homeowner

 

“They are very polite, patient and very respectful of my old house.”
Mary, homeowner

 

“Prompt, professional, easy to work with, knowledgeable!”
Reagan, homeowner

 

“Very professional. I was offered multiple options. Work was done on time. They even replaced some light bulbs I couldn’t reach. I recommend them.”
Patrick, homeowner

 

“Working with B&M was a great experience. From the initial estimation to the completed work, Joe and his team did an awesome job. I would highly recommend their service to anyone. The comfort level in our home changed dramatically with their insulation (at the absolute hottest time of the year). We are looking forward having them back out for even more improvements.”
Mark, homeowner

 

“Service was great. Joe Kropp was extremely professional and responsive. The crews were fast and efficient, provided excellent workmanship and left the job site clean upon completion. We would highly recommend B&M Insulation and will use them on our next project.”
B & J, homeowners

 

“Joe and company were professional and efficient! He was quick to communicate and quick to get the job done. I would recommend them highly! I will be using them again in the near future!”
Kim, homeowner

 

“I called a different place before I called B&M Insulation and then I saw their website while I was still researching. I read the reviews as I read deeper into their page and decided to give them a call. I spoke to Joe Kropp and I immediately canceled the previous appointment I had made solely based on our conversation because I could tell I had found the right company to help. He showed up the very next day as he said he would and went above and beyond in taking care of what I needed to get done as far as the insulation in my attic and crawl space under the house. He was knowledgeable, personable and just a great guy. I would recommend B&M Insulation to anyone that needs their services. You will not be disappointed!”
Kelly, homeowner

 

“We had nothing to worry about when we hired this company! They were here, cleaned up, and were gone before we knew it. They were respectful of our home. Manager came by to see how the job was going, and that was reassuring and appreciated, even though the crew did not really need “supervision”. They were courteous and friendly. If you need insulation work done, call these guys! I’m glad we did.”
Valerie, homeowner

 

“Very knowledgeable about requirements based on style and size of house. Made sure I was happy with everything before installers left. Manager stopped by to make sure everything was done and I was happy.”
Danny, homeowner

 

“Very personable, quick, and cleaned up after themselves. Made this process easy for me and my family.”
Billy, homeowner

 

“They were very professional, personable and gave great customer service. We will definitely use them again.”
Kimberly, homeowner

 

“Very professional and the work was done quickly. The installers cleaned up after themselves and provided great service. They arrived on time and completed the work. No complaints!!
Charles, homeowner

 

“On time and competitive estimate. Great follow up as well.”
Ruth, homeowner

 

“Joe is very professional and responded quickly. I will definitely call on the team at B&M Insulation again for future projects.”
Dar, homeowner

 

“Joe was very knowledgeable and showed a sincere interest in helping me update my home and its energy efficiency.”
Leslie, homeowner

 

“This was the second job B&M did for us. Joe was onsite for both installations and made sure his guys knew what they had to do so that the job was complete on the same day. Very professional and would not hesitate to use again.”
Meg, homeowner

 

“B&M Insulation exceeded all of my expectations. Very professional, courteous, and honest workers who gave me a fair price and performed excellent work. I will be reaching out again for future needs. Thanks again!”
Ryan, homeowner

 

“They were attentive, swift, informative (I asked a lot of questions), patient, and it wasn’t a high pressure situation. I had time to consider, ask other opinions, be comfortable, and schedule the work on MY timetable. All positive, from first contact through Installation.”
Mark, homeowner

 

“They did a great job and the workers were real nice. Good clean up and great price.”
Charlie, homeowner

 

“I am absolutely elated with the quality of service and my experience as a customer AND a first-time homeowner. The whole experience was informative, straight-forward, and comprehensive. I asked a lot of questions and my advisor, Joe Kropp, and the installation team were all patient with me; informing me usually before I asked a question. Pleasant, neat, tidy, gracious. I would recommend B&M Insulation without any reservations.”
Mark, homeowner

 

“Very knowledgeable and polite service rep that gave the quote. They were on time for the project and finished within a short period of time. I hope anyone needing insulation will give B&M a call, you won’t be disappointed.”
Judy, homeowner

 

“Joe and his team are exceptionally professional and courteous. From start to finish, this insulation project was a breeze. Very fair pricing and took the time to answer all my questions before the work began. I’ll definitely use B&M in the future and would recommend them to any of my friends. Thanks again!”
Ryan, homeowner

 

“Very prompt and responsive. Joe was very thorough in measuring and explaining the installation process during his initial visit to bid on the job. The installers were personable and professional – very skilled. Extremely happy with the entire experience of dealing with B&M Insulation in having our 1886 Victorian home insulated. No more $700 utility bills at 55 degrees due to lack of insulation! Thank you, Joe and crew for making us happy homeowners!”
David, homeowner

 

“Knowledgeable, prompt, and delivered an excellent job.”
Dennis, homeowner

 

“I was very pleased and appreciated how professional they were.”
Christy, homeowner

 

“Wonderful company. Very timely and professional.”
Mike, homeowner

 

“These guys were very professional, efficient, and very reasonably priced. They took the time to explain to me each option for my attic insulation addition. Definitely a better experience than the other “big” local insulation company.”
Stephen, homeowner

 

“B&M did a great job and worked around my project. I highly recommend them.”
Avery, homeowner

 

“These guys don’t mess around. They get the job done and it’s done well.”
Kevin, homeowner

 

“They scheduled me quickly. The installers were professional, fast and left my place as if a maid had been there. The cost was extremely reasonable. The project should pay for itself in 4 months by the savings I will have on my utility bills.”
Paul, homeowner

 

“They were very quick to respond to my request and on getting the job done.”
Jenna, homeowner

 

“These guys came and got to work right away. They are professional and worked until completed. I’m very satisfied with them.”
Kevin, homeowner